how to cancel greenlight card (2023): Full Detailed Guide

Debit cards for children are available from a number of companies but Greenlight has become one of the most well-liked options. Kids can securely spend, shop, and even invest with the Greenlight card, all in one convenient location.

Kids, tweens, and teens can use the Greenlight debit card, which is a secured debit card. Anywhere Mastercard is accepted, this debit card with the Mastercard logo can be used. Even a selfie can be added by children to personalise their card design.

You simply decided, for your own reasons, to prevent them from accessing it, but you have no idea how to do it. You are in the proper location. This article will explain how to deactivate and how to cancel greenlight card. Continue reading.

how to cancel greenlight card

what is greenlight card

A debit card made especially for children and teenagers is called Greenlight.

It enables parents to establish spending restrictions, keep an eye on their child’s spending patterns, and impart financial responsibility and literacy to them. Greenlight provides parents with a number of features and advantages, such as 1%–5% interest on savings, the ability to set allowances, real-time spending monitoring, and the capacity to block specific kinds of transactions.

A physical debit card, the Greenlight Card can be used anywhere Mastercard is accepted.

greenlight card for kids

Greenlight is a fantastic choice for parents who want to teach their kids about financial literacy and money management.

Setting spending restrictions, keeping track of purchases, blocking particular kinds of transactions, and even investing in stocks and ETFs are simple with Greenlight’s extensive features and tools. Additionally, Greenlight offers educational materials to assist in educating children about the fundamentals of responsible money management.

Greenlight does, however, have some shortcomings, chief among which are the absence of a free plan and the inadequate customer service. Therefore, think carefully before choosing Greenlight for your child.

Overall, Greenlight is a wise choice for parents looking for a practical way to handle their child’s financial affairs.

How to Delete a Greenlight Account

If you want to delete or deactivate your account, you can get in touch with Greenlight by phone or online.

Since there are no signed documents, you have the same freedom to delete your account as you would with any other online app.

When you choose to cancel your account, you won’t be assessed any fees. The customer service staff will also help you to get a refund on the balance you still owe.

How to cancel your Greenlight subscription by phone

Call 888-483-2645 from your mobile device.

Request that your account be deleted, and you will then receive a refund of your remaining Greenlight balance.

How to Deactivate Your Greenlight Account Online

  • To access it, click the link that says “cancellation request form”.
  • Decide to “Deactivate/Cancel Greenlight Account”
  • Include your full name, email address, contact information, and the name of your child.
  • Add a pertinent subject, such as “Account Deletion Request.”
  • Fill out the Description box with details about your request.
  • The customer service team will respond as soon as they can.
  • Get your Greenlight balance reimbursed.

These two approaches are both basic, quick, and simple.

How to cancel Greenlight Card

Because they have access to money, your children may be overspending and acting extravagantly. You may want to cancel the Greenlight debit card without also deleting the account, but finding a way to do so is challenging.

Let’s go over several ways you can revoke your Greenlight card subscription.

How to Use Your Phone to Cancel Your Subscription to the Greenlight Card

Before anything else, click on your name in the Settings app.

Next, select the “Subscriptions” tab.

After viewing Apple ID, logging in, and signing out, scroll down to the “Subscriptions” button.

How to Directly Cancel Your Subscription to the Greenlight Card from the Website

Here’s how to do it if you don’t have the app installed on your phone and want to do it directly on the website to avoid making mistakes.

  • Use your preferred browser to access the Greenlight Banking website.
  • Open an account and log in.
  • Look for “Billing,” “Subscription,” “Payment,” “Manage account,” or “Settings” in the menu area.
  • Click the link, then follow the directions to end your subscription.
  • Next, tap on the subscription for Greenlight Kids & Teen Banking that you want to review.
  • Now click Cancel.

additional Assistance for Cancelling Your Greenlight Card Subscription

There is a straightforward alternative you can use to prevent yourself from unneeded stress that you might experience while attempting to use the methods mentioned above.

Simply call 888-483-2645 to reach customer service, and let the agent know you want to cancel your Greenlight card subscription.

You can cancel it immediately by adhering to all instructions and entering your pertinent information as needed.

why is my greenlight card being declined

It’s possible that your account went over the monthly Spend Limit cap.

Here are some potential explanations for why your Greenlight card was rejected.

  • A spending limit has been set.
  • Supplier rejects the Greenlight
  • Card is Freeze-Out
  • Exhausted withdrawal limits
  • Invalid PIN
  • funds are insufficient
  • Card is expired.

greenlight card fees

The monthly fee for the Greenlight debit card ranges from $4.99 to $9.98 depending on the plan you select.

Greenlight, Greenlight + Invest, and Greenlight Max are the three plans. These have monthly prices of $4.99, $7.98, and $9.98. Each of these provides cards for a family with up to five children. Other features include options for cashback, investing, and child protection.

Read More:–“cancel credit one card


How can I cancel my Greenlight Card?

Call us at (888) 483-2645 and a member of our staff will help you close your account and get your remaining balance refunded.

How can I cancel my children’s Greenlight cards?

Send us an email at with the name of the child you want to delete from your account if you want to do so. Call us at 888-483-2645 if you want to completely cancel a child’s card and remove them from your account.

Dispute charges on Greenlight, is that possible?

Call our support line at 888-483-2645 (found on the back of your Greenlight Card) as soon as possible if you want to dispute a purchase or send an email to

Why is the purchase of Greenlight pending?

When you see ‘pending loads’ in your parent’s wallet, it means that you have requested a load from a bank account or debit card that isn’t yet reflected in your parent’s wallet. These loads may include: loads from an awaiting verification debit card. loads that have not yet been cleared from a bank account.

How do I request a refund from Greenlight?

Send us an email at if you would like a refund on your purchase and the gift recipient has not yet used their gift code. Someone from our team will be happy to help with the refund.

How can I stop a Greenlight transaction that is in progress?

Call our support line at 888-483-2645 as soon as possible if you need to revoke a same-day transfer (this number can be found on the back of your Greenlight card).


You can learn everything you need to know about the reasons your Greenlight card is being rejected in this article. Furthermore, how to cancel a Greenlight Card. Additionally, you learned when the limits reset and what they were. A few frequently asked questions by some users are also included. And I hope that this article has assisted you in identifying the source of your Greenlight problem.

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